Terms & Conditions

Last Updated: October 6, 2026

These Appointment Deposit Terms & Conditions apply to appointment requests, deposits, cancellations, rescheduling, refunds, and promotional offers at Diamond District Dental.

By submitting an appointment request and/or paying an appointment deposit, you acknowledge and agree to the terms below.

Appointment Requests and Confirmation

Submitting an appointment request through our website allows you to request your preferred service, date, and time. An appointment request alone does not constitute a confirmed appointment.

A $50 deposit is required to confirm and reserve your appointment with Diamond District Dental.

If you submit your request without paying immediately, a secure payment link may be sent to the email address or phone number you provided.

Your appointment is considered confirmed once the required deposit has been received and your appointment details have been finalized by Diamond District Dental.

Why We Require a Deposit

Diamond District Dental receives a high volume of appointment requests. Unfortunately, some appointments are reserved but are not attended, which takes appointment availability away from others who are seeking dental care.

Each reserved appointment also requires our doctors and dental team to allocate time and resources in preparation for the visit.

The $50 deposit helps us reduce unconfirmed and unattended appointments, use our team’s time and resources responsibly, and keep appointment times available for individuals who genuinely intend to receive dental care.

The deposit is not an additional treatment fee.

How Your $50 Deposit Is Applied

The full $50 deposit will be applied toward your treatment or service at Diamond District Dental.

For example, if you proceed with a dental service following your consultation, the $50 deposit will be credited toward the applicable amount due.

The deposit does not represent the full cost of your consultation, procedure, or treatment. Treatment costs vary depending on the services provided and your individual dental needs.

Any applicable treatment recommendations and costs will be discussed with you separately.

Payment

The $50 deposit may be paid through the secure online payment link provided by Diamond District Dental.

If you choose not to pay immediately after submitting your appointment request, we may send you a secure payment link by email or text message.

Online payments may be processed by a third-party payment provider. Diamond District Dental does not request that you send credit or debit card information through ordinary email or text messages.

Payment of the deposit is required before an appointment is considered confirmed.

Cancellation, Rescheduling and Refunds

We understand that plans can change.

You may cancel or reschedule your appointment at least 48 hours before your scheduled appointment time. If you cancel within this timeframe, your $50 deposit will be fully refunded.

If you reschedule at least 48 hours in advance, your deposit may be transferred to your new appointment.

Cancellations or rescheduling requests made less than 48 hours before the scheduled appointment, as well as missed appointments or no-shows, may result in the $50 deposit being forfeited.

Please contact Diamond District Dental as soon as possible if you need to cancel or reschedule.

Complimentary Professional Whitening Kit

Appointments booked through this offer include a complimentary Professional Whitening Kit.

The complimentary kit has no cash value, cannot be exchanged for cash, and cannot be applied as a credit toward treatment or other services.

This promotional offer is subject to availability and may be modified or discontinued for future appointment requests.

Treatment and Clinical Eligibility

Submitting an appointment request or paying a deposit does not guarantee that a particular dental procedure or treatment will be recommended or performed.

All treatment recommendations are based on an appropriate dental evaluation and your individual oral health, clinical needs, and suitability for the requested treatment.

Your dentist will discuss appropriate treatment options with you following an evaluation.

Appointment Availability

Requested appointment dates and times are subject to availability.

Diamond District Dental may contact you if your requested appointment time is unavailable or needs to be changed.

If Diamond District Dental is unable to accommodate a confirmed appointment and a suitable alternative cannot be arranged, the applicable appointment deposit will be refunded.

Privacy and Personal Information

Personal information submitted when requesting an appointment or making a deposit is handled in accordance with the Diamond District Dental Privacy Policy.

We may use the contact information you provide to communicate with you regarding your appointment request, deposit, payment status, scheduling, rescheduling, cancellation, and other matters related to your dental inquiry or visit.

Please review our Privacy Policy for additional information about how we collect, use, protect, retain, and disclose personal information. Your existing Privacy Policy already describes the types of contact information collected and how personal information may be used to manage requests and communicate with users. Pasted markdown Pasted markdown

Changes to These Terms

Diamond District Dental may update these Appointment Deposit Terms & Conditions from time to time.

Any updates will be posted on our website with a revised “Last Updated” date. Changes will apply to future appointment requests and deposits as permitted by applicable law.

Contact Us

If you have questions about an appointment request, deposit, payment, cancellation, rescheduling, or refund, please contact us:

Diamond District Dental
Phone: (212) 759-5595
Email: info@dddentalnyc.com
Location: Midtown Manhattan, New York